Our Services

Medical Appointment and Private Transportation Services

Private-pay, non-emergency transportation for ambulatory passengers across Northeast Georgia. Choose the ride that fits your day and we will take care of the rest.

A healthcare professional wearing a white coat and stethoscope discussing with a middle-aged woman and an elderly man in a medical setting.

Service 01

Medical Appointment Transportation

Reliable medical appointment transportation to and from doctor visits, specialist appointments, dental care, therapy sessions and routine checkups. We help you keep your healthcare routine on track without worrying about driving, traffic or parking.

  • Doctor, specialist, dental and therapy visits

  • One-way or round-trip rides

  • Scheduled in advance and confirmed personally

Monarch Elite Transport caregiver helping an older woman into a white vehicle

Service 02 | Wait Service Available

Outpatient Procedure Transportation

Transportation for eligible outpatient procedures, with the option for us to wait and take you home afterward. It is one less thing to arrange on a day that already has enough going on.

Before you book: Your transportation and escort arrangements must meet the surgical facility’s discharge requirements. Many facilities require a responsible adult escort after anesthesia or sedation, and our ride alone may not meet that rule. Please check with your facility and share their requirements with us before scheduling.

Interior of a modern car showing gray leather seats with white stitching, front seat backs, and center console.

Service 03

Personalized Private Transportation

Prearranged rides to other approved destinations, based on availability and service area. You get the same punctual, courteous service for the errands, visits and plans that matter to you.

How It Works

Booking a ride in three simple steps

1

Request

Call us or complete the online booking form to request your ride.

2

Confirm

We review availability and any mobility needs, then reach out personally to confirm your ride.

3

Ride

We arrive on time and get you to your destination safely and comfortably.

Pricing

One-way transportation pricing

Simple distance-based rates with no surprises. Choose the level of service that fits the passenger.

Ambulatory Transportation

For passengers who can get into and out of the vehicle independently or with minimal assistance. Passengers who use walkers are welcome, provided they can safely enter and exit the vehicle without wheelchair-accessible transportation or extensive physical assistance.

  • $40 0 to 5 miles

  • $55 5 to 10 miles

  • $70 10 to 15 miles

  • $85 15+ miles

Door-to-Door Transportation

A premium service for passengers who need extra help getting from the pickup location to the vehicle, and from the vehicle to the entrance of their destination. This can include help navigating the entrance and safely reaching the right drop-off point. It does not include lifting, wheelchair transportation or hands-on personal care.

  • $45 0 to 5 miles

  • $60 5 to 10 miles

  • $75 10 to 15 miles

  • $90 15+ miles

Save $10

Round-trip pricing

Round-trip rates cover the ride to your destination and the return trip, and cost $10 less than booking two one-way rides. Distances are measured each way.

Ambulatory Round Trip

  • $70 0 to 5 miles each way

  • $100 5 to 10 miles each way

  • $130 10 to 15 miles each way

  • $160 15+ miles each way

Door-to-Door Round Trip

  • $80 0 to 5 miles each way

  • $110 5 to 10 miles each way

  • $140 10 to 15 miles each way

  • $170 15+ miles each way

If the driver needs to stay at the facility during your appointment or procedure, wait-time fees are charged separately. For trips over 15 miles, final pricing may need to be confirmed by our team.

Contact us for special subscription pricing and discounted rates for recurring transportation services.

Good to Know

Additional fees

These fees are explained before your ride is confirmed, so you always know the full cost up front.

Wait Time

$25 per 30 min

Charged when the driver waits at the facility during your appointment or procedure.

Late Cancellation

$25 per trip

Applies when a confirmed ride is cancelled late.

No-Show

100% of ride fee

Applies when the passenger is not available at the scheduled pickup.

Additional Stop

$10 per trip

For an extra stop added along the way.

How booking works: Ride requests made by phone or through our online booking form are not confirmed bookings until our team reviews and approves them. We will contact you to confirm your ride, fare and any fees.

Who We Serve

Ambulatory passengers who can enter and exit the vehicle with appropriate assistance. Walkers are welcome; please mention yours when you request a ride so we can confirm we can accommodate you.

Door-to-door assistance is available for passengers who need additional help getting to and from their destination for an additional fee.

What We Do Not Provide

Wheelchair-accessible transportation, stretcher transportation or emergency medical services. In a medical emergency, call 911.

Ready to Schedule Your Ride?

Call us at 844-RIDE-655 or complete the online booking form to request your ride. All rides are subject to confirmation and availability.